wisemart Store Order & Shipping Policy

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Thank you for choosing wisemart Store. We are committed to getting your purchases to you accurately, promptly, and with complete transparency. This policy explains how we handle orders and shipping so you can shop with confidence from the moment you check out until your package arrives at your door.

Order Processing

At wisemart Store, every order receives careful and timely attention. We prepare and process orders within 1–2 business days (Monday through Friday, excluding federal holidays). Orders placed before 2:00 PM Eastern Time are typically dispatched the same business day whenever possible. After your order leaves our facility, we will send you a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States to fit your timeline. Delivery periods below begin once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99
Expedited Shipping	2–3 business days	$14.99
Overnight Shipping	Next business day	$29.99
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may be extended during peak periods, including holidays or severe weather conditions.

International Shipping

wisemart Store is pleased to ship to Canada, the United Kingdom, Australia, and select European Union countries. International orders generally arrive within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes are the recipient's responsibility and are not included in the purchase price or shipping fees.

Order Tracking

We are dedicated to keeping you informed at every stage. A tracking number will be sent to your email as soon as your order is dispatched. If you have not received a tracking update within 3 business days of your order confirmation, please contact our customer support team so we can assist you.

Address Changes

If your shipping address needs to be updated, please contact us within 1 hour of placing your order by email and include your order number. We will make every effort to accommodate changes requested after that time, but we cannot guarantee that an address can be modified once your order has entered processing.